The Scale Method ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our websites and pages (including go.the-scale-method.com and the-scale-method.com), how we use it, and the choices you have. By using our sites or providing your information, you agree to this Policy.
01 · Information We Collect
Information you give us. Your name and email address when you opt in for a free resource, and details you provide when you purchase a product (such as billing information).
Payment information. Purchases are processed by our payment providers (SamCart and Stripe). We do not store or have access to your full card details.
Information collected automatically. Device, browser, IP address, pages viewed, and similar usage data, collected through cookies and tracking technologies (see below).
02 · How We Use Your Information
To deliver the free resources and digital products you request;
To send you marketing and educational emails through our email provider (Klaviyo), which you can opt out of at any time;
To process and fulfill purchases;
To measure, operate, and improve our content, offers, and advertising;
To comply with legal obligations and protect our rights.
03 · Cookies & Tracking Technologies
We use cookies and similar technologies, including the Meta Pixel and Meta Conversions API, to understand how our pages perform and to deliver and measure advertising. These tools may collect information such as your device, browsing actions, and events like page views and form submissions. You can control cookies through your browser settings and can opt out of interest-based advertising through the Digital Advertising Alliance and your Meta ad preferences.
04 · Email Marketing
When you opt in, we add you to our email list (managed in Klaviyo) to send you free content and offers. Every email includes an unsubscribe link, and you can opt out at any time. We comply with applicable email laws, including the CAN-SPAM Act.
05 · How We Share Information
We do not sell your personal information.
We share it only with trusted service providers who help us operate, including: Klaviyo (email), SamCart and Stripe (checkout and payments), Meta (advertising and measurement), and Netlify (website hosting). We may also disclose information if required by law or to protect our rights. These providers are permitted to use your information only to provide services to us.
06 · Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing:
California residents (CCPA/CPRA): the right to know, delete, correct, and opt out of the "sale" or "sharing" of personal information. We do not sell your personal information.
EU/UK residents (GDPR): the rights to access, rectify, erase, restrict, port your data, and object to processing.
To exercise any of these rights, email us at info@the-scale-method.com. You may also unsubscribe from emails at any time using the link in any message.
07 · Data Retention & Security
We retain personal information for as long as needed to provide our services and for legitimate business or legal purposes. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.
08 · Children's Privacy
Our sites and products are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
09 · Third-Party Links
Our pages may link to third-party websites and tools. We are not responsible for their privacy practices, and we encourage you to review their policies.
10 · Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above when we do, and material changes will be posted on this page.
11 · Contact Us
Questions about this Policy or your information? Email info@the-scale-method.com.